Payments Policy
This policy covers two kinds of payment: what a passenger pays a captain, and what a captain pays the Platform.
1. Summary
- Passengers: the Platform is free to use.
- Captains: 10 Jordanian dinars per 30 days, with no commission on rides.
- Passengers pay captains directly with CliQ, outside the Platform.
2. Passenger-to-captain payments
The passenger pays their share of the trip directly to the captain by CliQ transfer from their own bank or e-wallet app.
- The Platform does not receive, hold or route these amounts.
- The Platform has no technical integration with CliQ. It does not execute the transfer or verify that it was completed.
- The Platform is not a party to the payment, a financial intermediary or a guarantor of it.
3. Before you transfer
- Check the beneficiary name shown in your banking app before you confirm.
- Keep the transfer confirmation until after the trip has ended.
- Never share verification codes or banking app credentials with anyone. The Platform will never ask for them.
4. No commission
The Platform takes no percentage or fee from trips or seats. What the passenger pays reaches the captain in full.
5. Captain subscription
A captain needs an active subscription to publish trips and receive bookings. The subscription is 10 Jordanian dinars per 30 days; the payment method and expiry date are shown in the app. [Renewal, refund and any tax terms to be completed after legal review.]
6. Disputes and refunds
Any disagreement over an amount paid between a passenger and a captain is resolved directly between them. The Platform cannot reverse a transfer or refund money it never received. You can report conduct that breaks the rules so we can review it and act on the account. See also the Cancellation Policy.
7. Contact
For subscription questions or to report a payment problem: support@khodnimaak.3dot.tech